Licensed Practical Nurse (LPN) - Remote, Primary Care Support

Join a fully remote team dedicated to supporting primary care practices by streamlining critical workflows that improve efficiency, consistency, and patient access. In this role, you’ll play a key part in reducing administrative burden for providers and in-office staff by ensuring timely, standardized handling of pre-visit planning, patient communications, medication approvals, and refill requests—allowing care teams to focus on delivering high-quality care. • Sign-on Bonus!: This position is currently eligible for a generous sign-on bonus! Whether you're a recent graduate looking to launch your nursing career, or an experienced LPN looking for something new, there has never been a better time to join UPMC! • $5,000.00 - 2 year Commitment | 0-1 years experience & recent graduates • $7,500.00 - 2 year Commitment | 1+ years experience Schedule & Work Life Balance • 100% Remote • 8-hour shifts • Day shift, As scheduled between 7:00 AM – 5:00 PM • 1 Saturday per month What You’ll Do • Review and process pre-visit information to support efficient visit preparation • Reconcile outside records and identify care gaps or health maintenance needs • Manage and triage incoming patient portal messages to appropriate team members • Address non-symptom-related requests to reduce unnecessary provider and RN workload • Process medication prior authorizations and support denial management workflows • Handle incoming medication refill requests in a timely, standardized manner • Collaborate with clinical staff, providers, office teams, and pharmacy partners to coordinate care • Document all actions accurately while following established workflows, policies, and turnaround expectations • Support patient access by streamlining communication and reducing delays in care • Promote safe, consistent, and efficient workflows across ambulatory teams How You’ll Make an Impact This centralized team plays a critical role in enhancing operational efficiency, improving patient access, and supporting high-quality care delivery across primary care practices. Your work ensures that providers and care teams can operate at the top of their scope while maintaining safe and consistent patient experiences.