Remote Patient Monitoring (RPM) Program Manager – LVN OR RN

Benefits: • Bonus based on performance • Competitive salary • Flexible schedule • Paid time off This family owned home Health Agency (est. 1996) is launching and expanding a Remote Patient Monitoring (RPM) program serving patients with chronic conditions such as hypertension, diabetes, and COPD. We are seeking a dependable, highly organized professional to lead and grow this program. This is a full-time, in-office role in San Antonio. The primary focus of this position is to build, manage, and scale our RPM program. During the initial ramp-up phase, you will also support select home health office operations. As RPM census grows, this role will transition into a fully dedicated RPM leadership position. Position Overview You will be responsible for the day-to-day operations of our Remote Patient Monitoring service line — ensuring compliance, patient engagement, physician coordination, and program growth. This role requires strong organization, follow-through, and confidence communicating with both patients and physicians. Primary Responsibilities – Remote Patient Monitoring Enroll patients and physicians into the RPM program Educate patients and families on device usage Coordinate device delivery and installation Monitor daily vitals within RPM platform Document outreach and escalate abnormal readings per protocol Manage Medicaid and MCO prior authorizations and renewals Perform monthly eligibility checks Track device inventory (deliveries, returns, replacements) Generate audit-ready reports for compliance Serve as primary point of contact for participating physicians Help scale program toward 300–400+ active patients Secondary Responsibilities (Initial Ramp-Up Phase) Assist with intake and referral coordination Review consents and physician orders Support documentation review and audit readiness Follow up with physician offices for signed orders Assist DON and administrative team as needed As RPM census increases, this role will transition to focus primarily on telehealth operations. Qualifications Active Texas LVN license preferred (strong healthcare operations candidates considered) 2+ years experience in home health, primary care, care coordination, or telehealth Experience with Medicaid/MCO authorizations strongly preferred Strong EMR experience required (Axxess, WellSky, KanTime, or similar) Highly organized and detail-oriented Comfortable managing multiple tasks and deadlines Excellent communication skills with physicians and patients Bilingual English/Spanish strongly preferred Must be based in San Antonio Compensation $30–$33 per hour depending on experience Full-time, in-office Benefits and growth opportunities available Why Join Us Lead and grow a new service line within an established agency Long-term leadership opportunity as program scales Stable, family-owned company serving San Antonio since 1996 Structured training and support • Opportunity to help shape a growing telehealth initiative