Compact LPN/LVN or RN Licensed Supervisor

ChartSpan Medical Technologies, Inc.

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Location

United States

Job Type

FULLTIME

Remote

Yes

Role Type

LPN/LVN

Job Description

A company is looking for an Inbound Clinical Care Supervisor responsible for leading a team of Inbound Patient Care Coordinators in the Clinical Department. Key Responsibilities • Manage day-to-day operations of the clinical inbound group and oversee team performance • Provide ongoing coaching and ensure compliance with company policies and procedures • Monitor performance metrics and prepare reports to track team efficiency and patient satisfaction Required Qualifications • An active, Compact LPN/LVN or RN License • 1+ year of supervisory or management experience in a remote contact center • Proficient in Excel and/or Google Docs/Sheets • Able to coach and motivate employees through positive communication • Disciplined, self-motivated, and adaptable to new situations

Key Responsibilities

  • A company is looking for an Inbound Clinical Care Supervisor responsible for leading a team of Inbound Patient Care Coordinators in the Clinical Department
  • Manage day-to-day operations of the clinical inbound group and oversee team performance
  • Provide ongoing coaching and ensure compliance with company policies and procedures
  • Monitor performance metrics and prepare reports to track team efficiency and patient satisfaction

Qualifications

  • An active, Compact LPN/LVN or RN License
  • 1+ year of supervisory or management experience in a remote contact center
  • Proficient in Excel and/or Google Docs/Sheets
  • Able to coach and motivate employees through positive communication
  • Disciplined, self-motivated, and adaptable to new situations

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