[Hiring] LPN Virtual Care Center @Cardiovascular Institute of the South

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Licensed Practical Nurse (LPN) in our Virtual Care Center, you will serve as the key point of contact for patients and staff by providing exceptional customer service and high-quality patient care. You will be responsible for managing high-volume triage calls, assessing urgent patient needs, and supporting various clinical and administrative functions that ensure efficient and compassionate care delivery. • Triage incoming calls to determine urgency and coordinate timely medical response • Accurately document patient complaints, symptoms, and actions taken in the electronic medical record (EMR) • Support risk management by maintaining precise clinical documentation • Communicate directly with providers about patient concerns and clinical status • Provide education to patients and families, ensuring understanding of care plans and instructions • Support the overall flow of clinic operations through scheduling, medication refills, and patient messaging Qualifications • High school diploma required • Active LPN license issued by the Board of Nursing • Basic Life Support (BLS) certification required • Advanced Cardiovascular Life Support (ACLS) certification optional • Minimum of 2 years of LPN experience, or 1 year of cardiology LPN experience • Excellent communication and customer service skills • Familiarity with electronic medical record systems and clinical documentation Benefits • Choice of three health insurance plans • Dental insurance coverage • Vision insurance coverage • 401(k) with company match and profit-sharing plan • Company-paid short-term and long-term disability coverage • Company-paid life insurance for you and your family • Access to company-provided training and educational resources • Eligibility for annual merit-based performance increases • Accrued General Purpose Time (GPT) • Eight company-paid holidays • Special company events, including Christmas parties, Family Day, employee engagement activities, and Spirit Days • Complimentary Employee Assistance Program (EAP) for all employees and their dependents Company Description Cardiovascular Institute of the South, a leading organization dedicated to advancing heart health through innovation and excellence, is part of a national cardiology platform, Cardiovascular Logistics (CVL). Together, we share the same mission to provide our patients with the highest quality cardiovascular care available. Join our team and be a part of an organization that is dedicated to improving patient outcomes and shaping the future of heart health.