Full-Time Registered Nurse (RN) – Remote Triage / Compact License Required + MN, NY, IL, MA

Job Details Description Registered Nurse (RN) – Remote Triage / Compact License Required Make a difference from home while supporting patients and providers nationwide. We are seeking experienced Registered Nurses (RNs) to join our growing 24-hour medical call center as a Remote Triage Nurse. In this role, you’ll work collaboratively with providers to deliver timely, high-quality patient care through telephone triage, EHR management, and clinical support across multiple states. This is an excellent opportunity for nurses who thrive in a fast-paced environment, enjoy clinical decision-making, and are looking for flexibility without sacrificing meaningful patient impact. Schedule • Monday–Friday • Day Shift: 8:00 AM – 5:00 PM EST • Full-Time and Part-Time opportunities available • Occasional overtime or adjusted start times may be required based on business needs What You’ll Do • Respond to inbound and outbound calls for a multi-state nurse triage service • Utilize Schmitt-Thompson telephone triage protocols to assess and triage patients • Document patient interactions accurately in client EHR systems and/or the Call 4 Health platform • Provide clinical assessments via phone or patient portal based on established protocols • Support providers with administrative and clinical tasks, including: • Medication refill requests per protocol • Provider notification of critical results • Post-discharge and post-operative follow-up coordination • Facilitate referrals and assist with prior authorization requests requiring clinical input • Collaborate with hospitals, nursing homes, funeral homes, and government agencies as needed • Participate in Remote Patient Monitoring (RPM) programs, including: • Monitoring vital signs • Educating patients on chronic disease management (diabetes, hypertension, COPD) • Screen and qualify patients for clinical trials and provide patient education • Take on additional responsibilities to support team success and patient outcomes What We’re Looking For • Associate’s or Bachelor’s Degree in Nursing • 2–4 years of full-time RN clinical experience, preferably in ER/Urgent Care, Adult, Pediatric, Ambulatory Care, or ICU • Prior telephone triage experience using electronic triage systems • Experience working with two or more EHR platforms • Active, unencumbered e-NCL / Enhanced Nurse Licensure Compact license • Willingness to obtain additional state licenses as requested Skills That Set You Apart • Strong teamwork and collaboration skills • Ability to step into a leadership role when needed • Excellent customer service, empathy, and communication skills • High attention to detail and documentation accuracy • Strong organization and time management skills Work From Home Requirements • Private, HIPAA-compliant home workspace • Ability to sit for extended periods and use a headset • Broadband internet access • Ability to house company-issued equipment • Participation in staff meetings via phone or video Work Environment • Fast-paced and collaborative • Adaptable to change and able to manage stress effectively • Occasional overtime or schedule adjustments as needed